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Watch our webinars covering different areas to help you manage your service:

 

Integrated care - Practical ways to raise the voice of the adult social care sector

Drawing on experiences of 性事吧.com’s integration lead and providers benefitting from working with integrated care systems (ICSs), this webinar looks at person-centred approaches and what the CQC might expect. It also focuses on practical ways to build mutually beneficial relationships to enable communities to work together in delivering integrated care. 

Useful links:

Duration 59 mins 27 secs

 


 

A caring culture – Practical ways to set and promote a positive workplace culture

Fostering positive cultures is critical to the performance, wellbeing, inclusivity and quality of your teams. This webinar shares valuable insight into why having a positive, inclusive, compassionate and collaborative workplace culture matters and it highlights best practice and practical ideas for you to consider in your own organisations. Hear from an employer about their experience and the impact a positive and inclusive culture has been for their service. We also share the latest thinking about how you can make a difference, including building and embedding the Culture Iceberg Model and how to effectively demonstrate evidence to the CQC.

Duration 56 mins 39 secs

 


 

New CQC inspection

This webinar provides practical tools and advice about the new CQC inspection focus and Quality Statements. During this webinar, you’ll gain insight into the new CQC Single Assessment Framework, and you’ll hear from managers and directors of other services on the CQC changes and what they are doing to be ready for the new inspection focus.

Useful links:

Duration 1 hour 10 secs

 


 

Providing evidence to the CQC

How do you prepare to have the evidence at hand for CQC assessments, monitoring and inspection?

Delivered in partnership with The Outstanding Society, this webinar provides insight into how other adult social services gather and share evidence with the CQC. From who to involve in this process, to how to manage and maintain robust evidence, you’ll hear from other frontline managers on their tried and tested methods. With live panel discussions and debate, you will learn how other services are adapting to meet the evidence requirements of the new CQC Single Assessment Framework.

You can also take a look at our GO Online: inspection toolkit

Duration 44 mins 16 secs

 


 

New managers - resources and support

This webinar is for all new managers and will provide an introduction to how 性事吧.com can help you to be successful. It covers practical ways to recruit, develop and lead your teams, as well as how to further your own development and different ways to connect with peer support and local expertise.

Duration 45 mins

 


 

Good governance - the benefits of board and trustee support

This webinar is aimed at frontline managers and nominated individuals. It provides insight into successful ways to recruit Board and Trustees and showcases practical examples of how their expertise can benefit people, staff and managers. It also looks at how appointing the right mix of board members and trustees can add value to your service, helping you to meet the expectations of a well-led service.

Duration 32 mins 21 secs

 


 

Managing complaints - practical tips in effectively responding to feedback

In partnership with the Local Government and Social Care Ombudsman, this webinar provides an introduction to the relationship between CQC and the Ombudsman. It focuses on the importance of effective complaints handling and how learning from complaints can be used to drive service improvements. Best practice guidance is shared and resources and support available to managers is highlighted.

Duration 31 mins 20 secs

 


 

Practical approaches to working in partnership

Explore how the pandemic has helped adult social care providers establish new partners and successfully build upon existing ones. It will look at mutually beneficial relationships with a range of different partners, including examples from outside of the usual partnerships between health and social care.

Duration 30 mins 47 secs

 


 

Risk assessment - key principles to apply to protect your people, staff and service

Whether responding to the pandemic or other factors impacting your service, risk assessments are an important part of the day-to-day running of all types of adult social care services. This webinar provides a summary of the key things to build confidence in risk assessments and learn how to take positive risks even during challenging times.

Duration 29 mins 52 secs