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An engaged, valued and well supported workforce, working within a positive organisational culture, has an impact on the quality of personalised care and workforce productivity.

See guidance and tools to drive quality improvements, deliver personalised care and learn more about the benefits of person centred and community-based working. 

Workforce productivity and quality

Find out more about what workforce productivity is, the four key areas that influence productivity and how you can use our model to increase productivity and support quality improvement.

Personalised care

Find the guidance we produced with Skills for Health to support those responsible for undertaking the required changes to embed personalised care in the health and social care sector.

Person centred and community-based working - strength based approaches

Find our resources to help you understand what community-based working is, with top tips and examples on how you can identify and develop the resources in your community.